I have never been one to negotiate; I have always been terrified of it whether for my job or in interpersonal situations. This book helped me unearth not only new ways for me to build confidence but also has some incredible negotiation techniques and tips that I had never imagined I would encounter. Worth EVERY penny. I would recommend to you, but I don't want you to know what I now know in case I ever face you. ;) Oh, and outstanding work by the narrator. Kept me engaged the whole time. I couldn't stop listening!
The author highlights the human elements of negotiating - the underlying motivations that are largely ignored. He gives terrific examples using real life scenarios that capture the listener, you'll feel like you are in the moment witnessing the negotiation. Great stories! Michael Kramer performed very well, speaking clearly and inflection was used well. I'd recommend this book to anyone interested in improving their interactions with others. The techniques are useful in business, as well as at home. It's understanding basic human motivations and emotions. Great stuff!
Once you complete the first couple of chapters the book becomes much more interesting. I do like hearing some of the issues the author has dealt with as a hostage negotiator and the lessons learned from his teams mistakes. I also like the lessons he attributes to those who are untrained but he had been mindful enough to pay attention to tactics that would work and find out what the process was that made it work and then employ those tactics. This has great benefit for bargaining deals. I will be using these tactics in various situations but will find it most helpful when buying real estate.
There were a TON of useful and potentially game changing nuggets in this book. Very useful insights into understanding how the other side of the table is thinking during a negotiation.
I will definitely be listening to this one again to help digest the content more and may make a habit of listening on a regular basis to help keep me focused in my negotiating practices.
Only reason I didn't feel I could give a full 5 stars is that I was really hoping for more business applications. But don't let that stop you this is an incredibly valuable book and the time spent with it is well worth it.