I took a technical writing class a few semesters ago and this book helped me alot. I passed the class with an A-. Lots of good stuff in here. From business writing to resume building this book is probably one of the only books I can say that has information you will actually need for the real world. Author did an excellent job.
This text provides specific information about writing emails, memos, letters and reports in a professional setting. I've learned about "communication abuse" and other ethical issues. Examples are included regarding how to write and how not to write. I look forward to finishing the book; then perhaps my review will be more exciting!
It discusses such things as etiquette, ethics, email, resume writting, etc. Two or three examples are given of a particular subject, and it is discussed in the text and in comment boxes. Wording is clear and precise, does not ramble (thank God!)